I went to First Watch in Miami for the first time years before I even knew the one in Richmond existed (or maybe it wasn’t there yet?) and it was great service and the food was good.

When I went in Richmond, the service was fairly shit on an average day (believe me Miami restaurants get more full than most Richmond ones) AND some of the food was rather crap. I got these grits that tasted/felt like someone just dumped boiling hot water on grits 5 min before they served them to me. Instant grits would be better. Also my eggs that were supposed to be over medium, were so undercooked, both the white and the yolk were like watery in certain places.