Yup, getting better at this stuff is hard but super important. Being remote adds an extra level of discomfort. Cut yourself some slack (no pun intended) for feeling uneasy, take a deep breath, and take the first step.

Also, it helps if you have your presentation kinda streamlined. "Here's a synopsis of the problem, here's short bullet points about what I've already tried and where I've made progress. I need help figuring out Obstacles X and Y, and don't have login access to Z."