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Madselaine t1_jdvgjpa wrote

Reply to comment by fluufhead in How about a Mondaily? by popeboyQ

Agh I’m sorry! I remember reading about how sometimes if you give a company your credit card information for a recurring charge (like a monthly bill or subscription) and the card number changes, the company can get the updated number through your financial institution.

Just looked it up and I think it’s called Updater Services. No idea if something similar could’ve happened here, especially since it happened within 12 hours.

Good luck, I hope you get it sorted out!

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fluufhead t1_jdwp5n1 wrote

Thank you. For all their faults, Wells Fargo has pretty good customer service for their credit card users. I'm going to do some googling but the update thing is definitely a possibility

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Ms-Pamplemousse t1_jdxpc0i wrote

I think it's probably because these charges cost them money in the long run. If it was your money, they probably wouldn't care as much.

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