I switched five phones from Verizon four months ago. Saving a ton of money every month. I can't really tell any difference. Had some trouble switching one of the phones and as others have said customer service is not great but now they are all working it's fine. None of my five phones has ever even come close to using 20 gig in a month and getting throttled down so can't comment on that but I'm usually on wifi at home or work.