I've never had baggage lost at RIC but I worked at the Hudson News location in that airport for a while and spent quite a few 'lunch' breaks eating Fritos Honey BBQ Twists from the vending machine way down past all of the baggage claims. Sometimes with a Starbucks mocha energy drink, depending on the time of day and how many quarters I had in my pocket. The office where they deal with baggage issues is very small and sometimes, when lots of lost bags are being dealt with at once, they spill out of the office and the employees place stanchions around the pile of suitcases to corral them 'in'.