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katebandit t1_j71b0bg wrote

No. Once needed epilepsy medication filled. Called in to refill it, they looked up the prescription, said okay, it would be ready. I arrive the next morning and they said that my refills were out and I needed to call the vet for more. Yet they couldn’t have told me that the day before on a time sensitive medication? No way to know the prescription is ready unless you call, and I’ve always gotten either a child or someone who clearly doesn’t care on the phone.

And their in person customer service isn’t great. Granted, I was heated about them not being thorough and just letting my prescription ride, but I’ve experienced bad service before that incident.

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