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katieleehaw t1_j643sbj wrote

I got a soda and fries at Burger King the other day and it was like $6.35. I gave $7 and received no change, just a weird look as I kept sitting there after I got my food. I didn’t like that at all.

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sc00p401 t1_j64uegr wrote

I would've asked for my change, and if refused I would ask to speak with the shift manager. Tipping is not and should not be compulsory unless it's a gratuity for a large group.

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Jtownusa t1_j65bbic wrote

I don't think Burger King allows tipping either so they were probably just straight up robbing you and hoping the ensuing awkwardness would stop you from pointing it out.

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leavingthecold OP t1_j646k25 wrote

Wow, I personally don't eat at Burger King but the fast food establishments in Providence are the worst. I thought Wendy's on Charles St were making strides with self check out kiosk but it only helped a little. I make it an effort to go to the spots in Cranston, Johnston, or North Providence but sadly some of the same ding dongs in Providence have infiltrated the burbs as well. I also remember paying in exact change and it seemed like they didn't want to be bothered with it, I'm like hell its making your job easier and keeping your math skills up.

Which BK was it?

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Proof-Variation7005 t1_j64jup0 wrote

Why do you assume every fast food worker must be a "ding dong from Providence" exactly?

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leavingthecold OP t1_j64ml6s wrote

I'm not assuming this was anecdotal experience based on the same establishment just outside of Providence. I understand a lot of teens work in these places but the basic service level from Providence to parts further out is night and day.

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Proof-Variation7005 t1_j64xsq2 wrote

Do you think Providence invented apathetic, disengaged fast food employees or something?

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leavingthecold OP t1_j65034h wrote

No but it sure does show it compared to other places in this state.

Ex 1. There is a Wendy's near my job out in the burbs which appears to be understaffed so I get the slow service at times , however the service is decent. No kiosk here either

Ex 2. The Wendy's on Charles St for example has 3 ordering kiosk's, the front ordering spot and appears to have more staff compared to the other I mentioned.

Why is the service night and day between 2 places serving the same food and performing the same task?

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Proof-Variation7005 t1_j655ii4 wrote

I can't believe I get to use it in this context but here we go....

Sir, this is a Wendys.

You think that the small town Wendys and one the one in the city are serving an equal amount of customers and orders? Those kiosks aren't there because the employees on register are "ding dongs" and slow or something. They exist because a LOT more people are ordering and that's a way to be more efficient with taking orders and utilizing manpower.

They also need more employees because they have a LOT more customers.

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leavingthecold OP t1_j6562vy wrote

Wendy's or whatever basic decent service is to be expected, not coming here for 5 star wine and dine service.

This one particular Wendy's without the kiosk and understaff serve a volume equal to Providence. It's not in the middle of nowhere.

There's also a Taco Bell not far from here that has 2 kiosk and nowhere near the volume of Providence outside of lunch time hours. Good service as well.

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Proof-Variation7005 t1_j656hln wrote

so you've staked the place out and sat there open to close over a sample size of several weeks each, i take it?

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dankj t1_j64pwbg wrote

I don't eat a ton of fast food, but compared to fast food places in the south, Providence is 10x better.

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leavingthecold OP t1_j64r1fv wrote

As far as quality or basic service?

I remember Bojangles was a go to spot for me down south, the service was ok for fast food but this was a couple decades ago.

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dankj t1_j64sl2p wrote

i guess basic service. no one ever got my order right. and it would drive me fucking crazy at taco bell cause you pay extra for "supreme", then you get your food and there would never be fucking tomoatos or sour cream.

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leavingthecold OP t1_j64tkli wrote

Yeah that's fast food in a nutshell but some places worse than others. People hate on the self service kiosk but I think that is awesome that way your in control on how you want it by bypassing the cashier and going straight to the person that's making it. Now should there be an error then its the person making its fault or kiosk.

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dankj t1_j64u1mo wrote

well its just anecdotal, but i havent had that problem yet since ive moved back up here. in GA it literally happened everytime

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