n0m_chompsky t1_j37gvsp wrote on January 6, 2023 at 3:56 PM

Side note, you have to hold your phone with the QR code for your fare lower than you'd think for the scanner to pick it up. I struggled with that a bit the first time I rode

Critical-Paramedic89 OP t1_j37ulf2 wrote on January 6, 2023 at 5:20 PM

Ok, I'm sure the driver will help out too if its not scanning...maybe

zebrawithflowers t1_j39pzc3 wrote on January 7, 2023 at 12:23 AM

There's a little yellow strip on the metal stand that holds the scanner. Line your phone up with the yellow strip and that should do the trick. See it in action at 0:59 on their promo video: https://m.youtube.com/watch?v=ow80C_-wbcI

cmb0415 t1_j3846tt wrote on January 6, 2023 at 6:16 PM

They will! I don’t use the bus very often and each time hold my phone too close at first. They always tell me to try lower and I think oh right I should know that 😂