I rented from Rose back in the day and I had nothing but great experiences with her. That said, she was a real stickler for procedure. I remember signing any document with her was like diffusing a bomb. She never did anything shady, just had zero flexibility with her rules. The lease said absolutely no smoking - and when she smelled it (we were) we got that ALL CAPS letter. What was it that you were waiting to be “approved” on?