do you live on a side road or hill? right around where i live, one of my coworkers lives on a steep hill and almost never has their road cleared until they call the city about it. the plowers only go the routes specified by their foremen and (usually) will not do any streets besides those specified, unless they have time to do so. it is frustrating to live on one of those streets never cleared, but please direct your anger at those above them because the ones in the actual trucks are more of “yes men” than ones who make their own decisions. speak up about it to whoever does your roads and throw a fit! they’ll start prioritizing you if you annoy them enough to be honest.

also, i think it is the south-area (brookline, carrick, etc.) that do not have a specific division within their areas to prioritize their roads, so they have to wait until other divisions clear their emergency routes before they head over there. i could be wrong about this part or mixing it up with somewhere else, but if you live in these areas, it might also explain a delay in your road clearing! you have every right to lose your patience because i’d be pissed too, but 9/10 it isn’t the actual plowers fault but those above them.