mistergrime t1_je1otpk wrote on March 28, 2023 at 7:42 PM

Yes, it happens.

In fact, I know someone who paid their copay at their appointment, only to have their payment be credited to someone else’s account, which they learned when they were billed for it a few weeks later. Always get a receipt!

No_Stress_8938 t1_je4pfs2 wrote on March 29, 2023 at 12:14 PM

I agree get a receipt. I work in a doctors office. Mistakes happen more often than not. We are all human after all. It is very difficult to get help some times and we are lucky to GOOD help! Before anyone blows up at the reception or billing dept, don’t always assume someone is trying to rob you.