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babyyodaisamazing98 t1_j9z9sxv wrote

I really don’t understand how they could possibly make it any easier to understand. They tell you the rate and length of term in giant letters on the sign up page. They are required to send 3 separate warnings starting three months before your term ends. They have no early cancellation fees, and you can switch at any time.

Do people just pay no attention at all to their mail, their finances, or their utility bills?

I honestly can’t understand how anyone could be confused or shocked by this.

A yearly signup for 30% lower rates is like the simplest thing possible.

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thatburghfan t1_ja156hs wrote

Can people request bills to be sent via email? And do the rate change notices come that way too? I wonder if that's a factor in people not noticing.

On a side note, I get electric through , my supplier is called Energy Harbor and the rate is 11.0 cents per kWh.

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