Another complaint about Magee

Submitted by 1MagnificentMagnolia t3_11d1jtg in pittsburgh

My wife and I recently had a baby at Magee... the care we received was mediocre, but that may have also been due to the fact that we were a last minute transfer. Anyways, we finally got our baby's birth certificate in the mail and the father isn't named. I obsessively save copies of everything, so I went back and looked at the application we filled out in the hospital for the record and the father's name is spelled out as clear as day... that means someone at Magee likely didn't put that into the computer and send it off to Harrisburg like they should have.

Having the birth record and certificate amended to add a parent is a huge pain the the butt and quite the expense if proof documents of the parents are required to be ordered from other states.

Smh

/endrant

15

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littleshak t1_ja69a7n wrote

Welcome to UPMC, how can we screw up you medical records today?

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GrandioseBanana t1_ja6ax1r wrote

I feel you. We didn't have any issues in L&D. The lady that took the info for the birth certificate gave my husband and I issues because our son has my last name instead of my husband's. Don't even get me started on the lack of communication in the NICU. We were told 3 different times when we could bring him home, if something happened to him while we weren't there we weren't notified and didn't find out until next day before we left or days later.

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JuliaX1984 t1_ja6f55u wrote

You don't say?

My brother and SIL (married) both work for UPMC. After their first child was born at Magee, my brother said something about how he couldn't believe how he had no problem being named as the father on the birth certificate. It sounded so weird to me - why would he think that would be difficult or complicated? I guess he had inside info that it doesn't always go smoothly there!

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Suspicious-Ad-9380 t1_ja7cblm wrote

A year ago the ‘intern’ didn’t file them properly for 8 weeks. Couldn’t get into daycare, couldn’t update insurance, all kinds of headaches… and no accountability.

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Fast_Cat0420 t1_ja7kzic wrote

UPMC is frustrating. Magee did the same to us for one of my kids, and don’t even get me started on how they treated us during our most recent stay

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clegoues t1_ja7pgq5 wrote

This actually might not have been Magee’s fault, if the form you have was right. PA messed up my son’s BC (typos in both my name and my husband’s name). Magee had sent the correct info, someone in Harrisburg screwed up. If you need to file an amendment to get it fixed, (1) DO IT NOW it’s much faster the younger the baby is, (2) make sure to check the state’s website for CURRENT forms and requirements to correct a BC. I made the mistake of following the instructions on the back of the BC I had and apparently that was totally wrong, and would have taken almost a year to resolve because it was wrong (only 8 months if I’d gotten it right! 😭). I actually ended up contacting my state house rep’s office and they got on the phone with the health department to get it sorted. And (3) this one is obvious in retrospect, but order copies of the wrong BC first in case you need it in the meantime (and in case it takes months and months to get corrected). You have to send the wrong one in. Oh also, when they correct it they don’t send a new one automatically, you have to order/pay for a new copy.

Needless to say, I don’t have a very high opinion of the DOH or Dept of Vital Records….the staff in Dan Frankel’s office were great, though!

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kailsbabbydaddy t1_ja7q27t wrote

That’s really common and exactly why you have 6 months to make any corrections.

I just wanted to point out that because many people aren’t aware we have a Midwife Center in Pittsburgh that gives amazing care to anyone that does not want to birth in a hospital. Thousands of dollars cheaper at the center too!

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keystoneNhickory t1_ja7wo27 wrote

From what I hear, all of the staff is under pressure from the administrators to get patients out the door as fast as possible

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SoftBison3000 t1_ja82x12 wrote

Anyone with a birth certificate problem, please contact Ginny Rhodes directly. She will fix it. She's the best. 412-641-8753

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mecaseyrn t1_ja8i2x3 wrote

I will always complain about magee l&d and the whole pregnancy via magee. If I had a choice I WOULD NEVER GO THERE. Terrible experience! Voiced my complaints and since then have met so many people who had the same experience.

They also messed up my daughters birth certificate

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nopantsforfatties t1_ja8uy7l wrote

Replying to kailsbabbydaddy (#2,055,346)

Yeah, but also sooooooo many people who plan to have their baby(ies) at The Midwife Ctr end up having them at Magee anyway. I know quite a few women who that happened to, and one who wasn't able to get the nitrous because there were too many women in labor at the facility and they ran out of tanks 🤷

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ennie117 t1_ja8xgl4 wrote

Did you fill out the "acknowledgement of paternity" in addition to the form for the birth certificate? If I recall correctly, one is for the mother to fill out but then the dad has to fill out something separate. Though this may only be for unmarried parents.

And FWIW, I gave birth at Magee three times. First, care was horrible. Second, care was amazing (though baby was immediately transferred to children's, so maybe that's why they were so nice?). Third was mediocre, but at that time I guess they figured I was a seasoned pro 😄

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kailsbabbydaddy t1_ja929tx wrote

Replying to nopantsforfatties (#2,065,962)

I mean if it’s medically necessary to be at a hospital, that’s understandable. I gave birth at the center and most people I tell, never knew it was an option. Even my PCP had no idea there was a birthing center in the city.

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TonyB1212 t1_ja935x8 wrote

Good luck. We had our son at Magee. Our kids birth certificate was incorrect and we’ve paid the $20 to have it corrected twice. Sent back incorrectly both times. Born in 2019 and still to this day not correct.

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Fine-Sense-595 t1_ja9s5hf wrote

If your not married there is an additional form you need to fill out. I forgot about it and my sons father was left off the birth certificate. They did tell me at the hospital I had to send it in just with a newborn I completely forgot.

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Either-World4397 t1_jaam9hi wrote

Contact the Dept of Health if you think it's a serious enough complaint.

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nopantsforfatties t1_jaclir2 wrote

Replying to 1MagnificentMagnolia (#2,071,111)

Yes! That's pretty much exactly what I've heard. Great care, worthwhile, but a majority of patients won't give birth there in the end. If you can swing it financially, I think it's worth hiring a doula and planning to have the actual birth at Magee.

1