I feel you. We didn't have any issues in L&D. The lady that took the info for the birth certificate gave my husband and I issues because our son has my last name instead of my husband's. Don't even get me started on the lack of communication in the NICU. We were told 3 different times when we could bring him home, if something happened to him while we weren't there we weren't notified and didn't find out until next day before we left or days later.