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liquidbluenight t1_iuf5fdi wrote

I’ve had similar experiences with buses that look like they’re coming that just disappear off of tracking (either in the Septa app or Transit app) right before they’re supposed to arrive. I’ve had some luck messaging @SEPTA_SOCIAL on twitter - not sure if they do anything, but I think they at least log the complaint.

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nypato123 OP t1_iugo5en wrote

If they do care, they're not doing much about it and it's only going to get worse as it gets colder.

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liquidbluenight t1_iugoyad wrote

My assumption is that not everyone who is impacted by this takes the time to contact Septa. Without complaint data, it’s hard for them to see or understand the effects of these canceled buses. Never attribute to malice what can adequately be explained by incompetence, or however the saying goes.

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