Submitted by CassCat t3_yv48n7 in personalfinance
To first state the obvious, no I didn’t notice, and yes I should have. I use Mint to track my recurring payments, and for reasons I don’t fully understand, it’s been slipping through the filter. Furthermore, I actually use this car wash pretty frequently, and it wouldn’t be unusual to see a charge on my statement, hence neither my wife or I noticed.
I was not aware of the charges and actually paid to use the carwash while being a “member”. This particular car wash pushes monthly memberships hard, and sometimes the people doing the selling have a significant language barrier.
I’d like to believe that what happened was a misunderstanding, but it’s possible someone was trying to meet a quota and fraudulently enrolling people in the program.
I’m planning to reach out to the merchant with a letter and copies of my statements showing the charges.
If that fails, will a CC company (in this case Discover) take my side on this and do a chargeback?
Absolutely sick to my stomach over this. I feel like I’ve been robbed every month, and not noticing makes it worse.