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Milleniumfelidae OP t1_iyd0um4 wrote

I called today and the shop said the estimator from my insurance hasn't been out to see the vehicle. I'll call insurance later.

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MentallyMusing t1_iydjad1 wrote

That's insane.... Declaring a vehicle totalled happens right away here and they are costing you a ShitTon of Money making you wait all this time. The autobody shop should be able to take responsibility for telling you if the projected repairs cost more than the current value of your vehicle or is unable to be repaired safety for future use this is the criteria used to declare a vehicle Totalled here. I'm so sorry you're getting dragged through the process in that way....

(maybe the standards of the insurance company are different in the State you live (I'm in Massachusetts)

Will they (mechanic) give you an estimate or do they wait till the insurance adjuster comes in person to check on the car before they'll even look at it? It's sounds like they're holding you and your car hostage to create higher prices/bills and if they have any connections to the rental shop I'd start keeping good track of All communication that you can. Good Luck!

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Milleniumfelidae OP t1_iydrhl7 wrote

So I got a text today and claims said it looks like potential total loss. But they have to confirm it with another department

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MentallyMusing t1_iydsk9f wrote

Keep all written communication safe as you can and ask for copies of how often and from when your car was first looked at and correspondence between them and your insurance provider while checking to see if any connections/contracts exist between them and the Rental Agency so you can potentially recoup some of your financial losses Created by their blatant mismanagement. Wishing you all the best!

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Siphyre t1_iyf9yxr wrote

It is a bit sketchy that it is taking this long to make a determination. I'd complain to the Department of Insurance for the state OP is in. u/Milleniumfelidae

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Milleniumfelidae OP t1_iyfdwu6 wrote

So I contacted them today and they said an estimate was written and determined it's a possible total loss, but it has to go by someone else first.

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