Liquidretro t1_jef4zwa wrote on March 31, 2023 at 3:43 PM

Strange situation, I would try to escalate with local management. The room rental damage deposit should have nothing to do with your apartment deposit. Two separate things. IMHO they need to give you a better explanation that makes sense as to why. If it's policy show it to me in the rental agreement that I signed, etc.

Potato_Vivid OP t1_jef7t3s wrote on March 31, 2023 at 4:01 PM

I did speak to the manager and all she said was, there is no way for us to reverse the deposit but she submitted a ticket with IT to see if there’s a way on their end. It was a refundable deposit for an event and nothing was damaged in the room and they gave me back the check saying they didn’t deposit it. After arguing with my bank for almost 2 weeks and getting the money taken out of my account twice they finally told me that my apartment building already deposited the check the day I gave it to them. They keep saying the person who deposited it is not with the building anymore so we can’t know why she did it. I feel I’m out of options and I’m very frustrated.

Liquidretro t1_jef8p5e wrote on March 31, 2023 at 4:07 PM

This is all more complicated than it needs to be. Reversing the transaction is dumb in this case and probably not possible and more work for everyone. They should just cut you a check period. If they need to wait a few days for the funds to clear fine, but they should float it given it's their mistake. It makes no difference the employee is gone that did it. Be polite but firm and demand they write you a check.

Potato_Vivid OP t1_jefb75g wrote on March 31, 2023 at 4:23 PM

That’s what I’m saying! The manager keeps saying we don’t keep money in the office and they deposited it into my account but I already paid my last months rent! It’s just sitting in my account and I’m supposed to wait over a month to get it back, it makes no sense at all. I tried to be firm and polite but all they say is, you have to wait till you move out to get the check. I told them it’s not fair they mess up and I deal with the consequences, that’s my money!!! The manager said she will call me back today with an update but she’s notorious for not calling back so I’m just going there by the end of the day. I don’t care how they do it but I should get my money back.