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strgazr_63 OP t1_jeemqe3 wrote

Reply to comment by lilfunky1 in Eharmony turned me over to collections by strgazr_63

I cancelled last summer. I can't find email confirmation. I checked my trash and spam folder. Nothing. My credit was all I have left.

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WVPrepper t1_jef1i6a wrote

How to cancel eHarmony manually:

Clicking on the arrow next to your photo at the top of the screen to open the dropdown menu. Clicking the “Data & settings” link. Under the “Profile Status” section, click the link within ​​​”To permanently delete your profile, click here”

(IF YOU HAVE REMAINING PAYMENTS, YOU WILL STILL BE CHARGED THOSE PAYMENTS.)

IN ORDER TO PROVIDE CONTINUOUS SERVICE, EHARMONY AUTOMATICALLY RENEWS ALL PAID SUBSCRIPTIONS FOR THE SERVICES ON THE DATE SUCH SUBSCRIPTIONS EXPIRE UNLESS YOU CANCEL AT LEAST 24 HOURS BEFORE THE END OF YOUR CURRENT TERM.

If you did not follow this process, you may not have actually cancelled it. See if you are still able to log in. If you can, you did not cancel it.

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strgazr_63 OP t1_jef1vx0 wrote

I am unable to log in. My account is blocked. Customer service is open on the west coast in 8 minutes. I hope to try to make a deal with them. I did cancel. The date was on my computer and I remember doing it but I don't have the cancellation email anymore.

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