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k1lk1 t1_j5poif2 wrote

Absolutely. It's really silly we're giving pats on the back to the city here when the problem isn't yet fixed. 311 tickets being closed erroneously is very common, and for certain classes of issue (e.g. crosswalk being blocked), it's basically the only way tickets get closed.

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RelativeLeather5759 OP t1_j5pvrfa wrote

Good to know, I didn't realize that they might still not fix it. I will follow up with them and this thread to update everyone!

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