Indeed, he would have been better as the spokesperson. He and even the mayor himself, from my perspective, either ignored or underestimated what running agencies the size NYC has. Bloomberg excelled at prioritizing projects due to his business empire experience. NYCDOT alone has 5,500 employees, you need someone who understands how to run it, how to allot and manage resources, on top of at least understanding or committing to understanding urban planning and engineering. From everything I've heard, DOT right now is lacking this, and not being run efficiently, and is also hemorrhaging staff due to wider issues as well.