Comments

You must log in or register to comment.

Atheist_Simon_Haddad t1_iyfvldl wrote

> Our lawyers want us to ask you to please send back the potentially lethal incendiary device we mistakenly sent you.  We addressed it to you so we’re totally liable for when you burn down your neighborhood.

- Valve, probably

29

Zolo49 t1_iygbsfb wrote

Why is Valve shipping turkey fryers to anyone, let alone the wrong person? I'm confused.

25

Paimonforsale t1_iygg5b0 wrote

Article says Customer A sent it to valve and they attempted to return it to Customer A but instead sent to customer B. Customer B worked with Valve to send it to Customer A. Why was it sent to valve in the first place? No idea

19

ShadowDragon8685 t1_iygkxtg wrote

> Most companies will eat the cost of shipping mistakes but that doesn't mean you're legally allowed to keep items mistakenly shipped to you.

Yes, it does.

See, back in the day, there was a pretty slick scam going on; scammers would mail out a quantity of cheap office supplies to various places-of-business. The people who received the shipments, used to receiving such shipments, would think it merely a paperwork SNAFU that it didn't have proper documentation or a person to sign for it, shrug, and put it in inventory, where it would be used. A little while later - long enough for the stuff to have been used, or partially - the scammers would send them an invoice for the goods, at ridiculous prices. I mean bottom-barrel office paper, but being billed as if it was the triple-luxury stuff that J.P. Morgan's lawyers would print the final formal version of a major, multi-hundred-million-dollar contract on. The companies would be skewered, because they had accepted delivery and had used the stuff.

FTC put a hard stop to that nonsense by ruling that anything which arrives unsolicited is a gift, and the shipper cannot hold the receiver accountable in any manner.

34

ShadowDragon8685 t1_iygl0hk wrote

Apparently it was sent to a repair center, presumably one that repairs a lot of things and not just steam decks or bird-fryers.

My bet is that it got VALVe's attention first, probably because the recipient posted "hey, I got my Steam deck back, along with a turkey fryer, whut?" and VALVe looked into it.

11

Lemons81 t1_iyh9dlq wrote

Well at least they didn’t charge them thousands of dollars for a product they didn’t order like Sonos did. People got their accounts drained from ordering from Sonos. Then Sonos admitted their mistake they accidentally added thousands of dollars worth of equipment but charged them anyway. They could have their money back if they shipped everything back on their own costs…

https://www.theverge.com/2022/6/13/23165663/sonos-extra-speakers-shipped-charged-customers

7