Well at least they didn’t charge them thousands of dollars for a product they didn’t order like Sonos did. People got their accounts drained from ordering from Sonos. Then Sonos admitted their mistake they accidentally added thousands of dollars worth of equipment but charged them anyway. They could have their money back if they shipped everything back on their own costs…

https://www.theverge.com/2022/6/13/23165663/sonos-extra-speakers-shipped-charged-customers