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JazzlikeCantaloupe53 t1_ja2upx0 wrote

I don’t know, I would put my money on incompetent employee. I doubt this is the first time this situation has come up. You’d be surprised at how many people lack what may seem like basic critical thinking skills.

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AlfalfAhhh t1_ja2vfk0 wrote

nah, guarantee it's a follow the script situation.

those outsourced call center people get fired pretty quick for not following scripts.

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