Submitted by iAmTheHYPE- t3_10fh9lk in news
PositionParticular99 t1_j4xgfwf wrote
Just one of BofA many problems, like the worst customer service on earth. I had forgotten how bad they were, opened an account as it was nationwide. What a mistake that was, EVERY transaction had to be approved. Use your card at the gas station, have to wait for the text to pay them. I would be standing there in front of them, and wanted to send me a text verifying it was me. Repeatedly froze my account for 'fraud' like using my card to buy things. Then hours on the phone to get it fixed each time. The branch nearest me was closed due to lack of employees, you needed an appointment for anything at the other branches. Then after hours of back and forth they make the threat to call the cops if you object to being treated that way. Fine give me every penny of it right now, find another bank. Would think with a deposit over $100,000 they would put a little effort into keeping you as a customer. Nope, plenty more where you came from.
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