_TommySalami t1_j278kbt wrote on December 30, 2022 at 3:41 AM

MyChart is the patient portal for Epic Software, a health care records EMR package for hospitals. It's not just used by Hackensack-Meridian, but by the majority of healthcare providers in the U.S. I used to administer the software for another hospital system. I use MyChart personally, it's convenient and Epic doesn't own your data, or even manage it, the provider does.

Whether you use MyChart or not, if you use that provider, your data is in their EMR system. PHI (patient health information) is highly protected by protocols and we had to pass training about possible infractions every year to remain employed.

AlcoholPrep OP t1_j28lyh1 wrote on December 30, 2022 at 12:57 PM

That's good to hear, but why does HM hide all this behind a wall of obfuscation? Why when I try to contact THEM for the T&C do they roundly ignore me? Why did I have to ask Redditors to get this information?

I've already mentioned my serious concerns with another such records system. I didn't mention that I ran into similar concerns back when I was first trying to get a COVID vaccination. RiteAid Pharmacy was giving them, but online registration was required and I could not get enough information where my personal information was being stored. The 3rd-party registrar gave no indication that it complied with HIPAA. (It may well have done, but I couldn't find that info.) Same problem with a surgical center -- that also used a 3rd party for communication.