Submitted by eliasronaldo t3_z5t7r8 in newjersey
PSEG bill is outrageously high!
Has this happened to any body? I have automatic payments, so I usually don’t look at the mail sent by PSEG, but this is ridiculous. Will be calling them, and if anyone has advice or any clue as to why this is happening please let me know.
Yeahhh, there's an error. Something similar happened to me like 8 years ago. I received a monthly bill which amount was far superior. So I called them and they went to my house, fixed my meter and gave me a new bill.
Likely a meters maximum number is 100,000 which is 99606+394. I'm guessing they took an incorrect reading at one point (yielding a negative number) and the computer system assumes you rolled over.
They swapped your meter and the new meter reads less than the old meter so they assume it went around 9999.
Add at least 1 more 9 to that.
That is hilarious. Just goes to show how stupid computers can be. Hope the computers that control the nukes work a bit better.
War Games was a documentary.
Call them and they will adjust it. It looks like a problem with the old meter. You were estimated at zero usage for months (look at the bar graph - that’s what the E means). Then we changed the meter we finally got a read. But even with that said you see the new read is 1205 in comparison to last month at 1599..the system billed it forward causing a wrap read when instead it should have been billed backwards. Since 1599 was an estimate they can change that to 1204 so that it falls in line with the actual of 1205 then it will be 1 kWh instead of 99999.
I saw this without knowing the rest of your billing history though. If you were being billed 0 kWh for years and years then this bill can be accurate. This is an area lighting account - is this commercial lighting? If so and you are using this meter then it’s it should’ve rang a bell when you were being billed for zero for the last year. But give them a call and a rep will see the entire picture.
Source: PSEG rep
Most helpful reply.
Why Reddit is the best….because of people like you!!!
Thank you! And they recently replaced the meter and this is what they sent. It is a 3 family home and this bill is just for the stairs and garage, it’s rare when we use the garage and the lights from the stairs are automatic. The bill ranges from 5 to 9 dollars, But we did give them a call, at first the rep said it was one year accrued, and then I questioned it, and then the rep proceeded to say he didn’t know, that it might be from several years. We’re going to call back again tomorrow hopefully we get this fixed.
I wish I could look at it for you but I would get in trouble. If you get no where with the rep then ask for a supervisor..one will call you back. Ask if the “meter wrapped.” Good luck!
If you think that is bad, just wait until the DEA raids your home under suspicion of operating a grow house.
OP's poor dog :(
That’s ATF
Like they would miss out on the party?
Alcohol, Tobacco, and Fat joints
That’s a lotta weed your growing in your basement
Damn, I came here to say that.
And bitcoin mining.
You know how when your odometer rolls over it starts back at zero? That’s what the system is thinking happened because of the new meter. Call them up. It should be a quick fix. u/whiskyechotango is correct
I haven't had a car roll back to zero at 99,999 miles since around 1990. I only did it once but it was fun driving with friends waiting for it to flip. Now it is 999,999 miles.
Stop auto pay right now!!
Are you sure NJ Transit isn’t running an extension cord to power the Northeast Corridor
They misread the meter when they removed it. Just call and straighten it out.
Lol “just”
Yeah. Called them, told me to upload a picture of my meter. Didn't fix it and called again. Idiot couldn't figure it out and put me on hold for a supervisor for like an hour. Wife called them while I was on hold and an employee with critical thinking skills fixed our bill before I could speak to a supervisor.
“Societal Benefits” $958!!!! WTF?
Carbon offsets
then why not call it what it is then? why be vague like that? life experience has taught me that if something doesn’t sound right, it most likely isn’t right.
It’s part of their total clean energy program. The money goes to a bunch of initiatives including not just carbon credits, but also helping people with their bill when they can’t afford it, waste site clean up and other things https://www.njcleanenergy.com/files/file/FAQs_pdf_4.pdf
wow, had no idea thanks for the link. i was thinking “societal benefits” could be like giving Uncle Vinny a new kickback.
This is exactly why I don’t have my electric on autopay. This is not an isolated incident with PSEG.
Are you running a computer datacenter in the basement of your house?
Or cannabis farm?
Or 113 houses. It could be 113 houses. Specifically... 113 houses.
U mining dogecoin my brother in christ? /s
My gf and I just opened a new account at pseg, and they tried to bill each of us separately. Lucky for me her bill was $10 more 🤣🤣🤣 idk how they get away with this bullshit!
Looks like you had your meter replaced. the Sub-total from that section of the bill is obviously an error. I have a feeling we will be seeing more of this due to the meter replacements.
Do let us know how this pans out.
Time to upgrade to LED bulbs
Are the shipping the electricity first class or something?!?!?
Yeah this is an obvious error on their part. Like comically bad. There is no way a home can use almost 100,000 kWh in one month. It would take decades to do that even with an air conditioner running in every window you have 24/7.
For comparison, my 3BD 2BR single family home used 6.9 kWh for the whole month of October. In September it was 9.7 kWh. In the summer, a bit more than that. There is no way you used 100,000 even if they are claiming prior usage amounts. Zero chance.
There's no way you only used 6.9kwh for an entire month on a house. A small space heater would use 5kwh over 10 hours of time. At best 690kwh was used at your house over a months time. And 970kwh for summer use would be an average for a typical house.
Ha you're right, I brainfarted and glanced at the wrong number on my bill. Those were my daily average uses for the month. I used 199 kwh in October and 290 kwh in September. My summer peak was 487 in July.
You know it’s legit when the bill is teared a bit (crumpled up) 😂. That Would definitely be my first reaction…like… “THIS IS BS!” CRUNCH! 😡
Ah the solid year of 'Estimated' and then the actual meter reading...
A friend of mine had the same issue, pseg did an incorrectly calculated estimated reading for a year during covid and then BAM, pseg finnally came out to do an actual reading and their differance was about $5,000+.
I had something similar happen with a gas new meter. gas changes were $3,000 the next month. call their hotline, they have photos taken of the old meter at a separate site which they can then verify. it did take 2 months to correct, but they froze my autopayments until they sorted it.
pseg def fucked up. all those estimated months is very very wrong. this is why even with auto pay you have to look at your bill every month and immediately call if you see something that doesn't look right.
also, everyone should be on equal payment with both their electric and gas suppliers. makes life a lot smoother if you're getting charged the same amount every month and lowers the shocks when things spike (you'll usually dip more than enough to make up the difference).
Disagree. Always ended up with a bigger bill at the end of the year because of equal payments.
dunno. epp has always worked out more or less well. only times it's been bad has been the first year i lived somewhere because they underestimate how much to charge every month but beyond that pretty much ended up even.
My water bill was little under $1000/ month this summer. Thanks to my lawn and heatwave.
It happened to me once. It wasn't because I got a new meter, but because the employee who read the meter must have had less than good eyesight. The amount of electricity they claimed that I used was mathematically impossible. I just called PSEG with my current meter reading and the fixed it right on the spot.
One time had a misread on meter. The read got corrected and I just got credits for like 4-5months. Definitely call and check.
I live in Jersey, now I gotta check my PSE&G
Call first thing Monday. Their math doesn’t even add up
Once I got a super high bill, like 6x the normal amount. Turns out they didn't bill me for 6 months, and I didn't notice because I have auto pay on. They had zero explanation why they didn't bill me.
I haven't gotten a bill for electricity in more than 18 months. I switched electric to my name when we bought our house after moving here in 2021. I never received a bill. I called them. They said there was "no such address." I called again, again "no such address." After the third call, I figured it's on them, not me. I'll enjoy my free electricity until someone figures it out.
hope you have the money set aside for it
are you sure you aren't covered by JCP&L
Holy fuck.
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Were you running an industrial sized fridge the size of a Walmart?
You got billed for the entire community it seems
Batman? I didn't know the cave used so much electricity!
Unless you have a couple dozen mining rigs running in your house there’s no way you used that much juice.
Are you cryptomining?
You mining crypto or growing bud?
How big is your house? Is everything electric, ovens etc. 99Kw used is alot
That meter reading is fucked! 99,630 kw/h would run our mid-size house for like 8 years. Have them reread that meter.
What did you install a grow farm in your backyard? That’s insane haha
Always contact the BPU when something like this happens. Sure, contact PSEG too, but the BPU will light a fire under them.
All of the “e”s for each month are an estimate, not actual reading…..I imagine you were using more energy than they thought. Either way have the read your meter monthly
Maybe they haven’t read your meter in a few years and now they did get an actual reading
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Did you fuck Zeus on their electrical grid? Jesus lol
Dear OP I will literally power your house with a bike
HMU that’s how bad I feel for what they are trying to charge you for
Mining bitcoin?
Are you sure this is your electric bill and not your landlords? The key here is the rate plan is "General Lighting & Power (GLP)". It should be "Residential (RS)". You may be getting the bill to the meter for the common areas of the building that supply the lighting. Someone else here had the same problem recently.
Thats why i love living in south jersey with jcp&l after 6 months they give you a set rate no matter how much you use
The reading is wrong. Although keep in mind Governor Murphy allowed utilities to implement a utility increase of 35% on our gas and electric usage.
Who said he got a new meter? Maybe missed that, but i did see that his last year of readings were estimated readings. So this may be a the result of a years worth of low estimates compared to the actual reading. Could be legit is all i am saying... unless he got a new metet too...
There’s a line for “removed meter”. The new meter wasn’t active in prior months which is why the comparison by months shows E
Years & years ago this happened to my parents they had to come out and inspect the service meter and it turns out the meter was malfunctioning and in-turn giving-off a faulty! & inaccurate! readings! for usage! & so-on! etc. So yeahz definitely don't pay a dime until you call PSE&G & have someone come out to fully inspect your service meters & do some diagnostics & testings to see if your service meters are fully! working! correctly! giving-off! good! & accurate! Readings!! & Such!! to make sure! everything!! is! completely! up! to! snuff!! & likely they'll discover some reason at fault for why your latest PSE&G utility Bill!! was! so! very! unusually! & abnormally! expensive!! this! time! aroundz!!... So definitely give PSE&G a Call!! .A.S.A.P.!!! & Just! simply! explain!! the! whole! entire! issue!! & your! concerns!! to! them!! & then! just! go! onwards! from! there!!.... Fingers-Crossed That! everything! works-out! well! for! ya'!!!!..... BEST!! Of!! Luck!!... PEACE!! ✌😉👍👍❤
SnooWords4839 t1_ixxx9hs wrote
You got a new meter. There is definitely an error.
What is your normal monthly average?
I can't even back into the old meter #'s 1205 - 1599 is -394. Even still, if it s/b 1599-1205 = 394.