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Real_Presentation552 t1_ixysmlq wrote

Call them and they will adjust it. It looks like a problem with the old meter. You were estimated at zero usage for months (look at the bar graph - that’s what the E means). Then we changed the meter we finally got a read. But even with that said you see the new read is 1205 in comparison to last month at 1599..the system billed it forward causing a wrap read when instead it should have been billed backwards. Since 1599 was an estimate they can change that to 1204 so that it falls in line with the actual of 1205 then it will be 1 kWh instead of 99999.

I saw this without knowing the rest of your billing history though. If you were being billed 0 kWh for years and years then this bill can be accurate. This is an area lighting account - is this commercial lighting? If so and you are using this meter then it’s it should’ve rang a bell when you were being billed for zero for the last year. But give them a call and a rep will see the entire picture.

Source: PSEG rep

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lykewtf t1_iy06103 wrote

Why Reddit is the best….because of people like you!!!

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eliasronaldo OP t1_iy6ye4k wrote

Thank you! And they recently replaced the meter and this is what they sent. It is a 3 family home and this bill is just for the stairs and garage, it’s rare when we use the garage and the lights from the stairs are automatic. The bill ranges from 5 to 9 dollars, But we did give them a call, at first the rep said it was one year accrued, and then I questioned it, and then the rep proceeded to say he didn’t know, that it might be from several years. We’re going to call back again tomorrow hopefully we get this fixed.

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Real_Presentation552 t1_iy82u92 wrote

I wish I could look at it for you but I would get in trouble. If you get no where with the rep then ask for a supervisor..one will call you back. Ask if the “meter wrapped.” Good luck!

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