First thing to check is if they have real fries or fries with the crunchy layer on top of them, coated fries. They can’t be coated fries, they must be good, unadulterated fries.

Coated fries are made to be able to sit under hot lights for longer without getting limp and soggy. They are also used for to-go orders since they don’t get as soggy in a to-go container. To use them for dine-in customers is just lazy. I want good, fresh fries that weren’t dipped in anything.