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Tunarepa2 OP t1_j0gejkq wrote

Reply to comment by eddie964 in Terrible experience with Avelo by Tunarepa2

It is sad that a simple flight domestically being delayed 10 hours, then turned around and then delayed once again the next day (over 25 hours delay so far) is “just another day” in the American airline industry. Shit standards if you believe this is acceptable.

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eddie964 t1_j0hvri6 wrote

When you consider the complexity and interdependency of our air travel system, what I find surprising is that it works as often as it does. Even small problems can escalate into total clusterfucks in a matter of hours.

I'm willing to forgive the occasional fuckup. What is inexcusable is the lack of customer service and accountability when something does go wrong.

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