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akmjolnir t1_j3mfqjy wrote

Reply to comment by xxpact in Xfinity Customers in Manchester have any of you noticed slower speeds since the outage that took out a chunk of the city last week? by xxpact

So here's the fiber along East Industrial Park Dr. in Manchvegas.

https://i.imgur.com/95yHcBi.jpg

As you can see there are a lot of fiber cables along that road, and even a single strand of fiber inside a bundle will fuck up service for, pontially, a large area.

There's also a hub right there, so my guess is that the reporter didn't have the correct terminology for OSP fiber and when they said a "fiber" there was really a lot more damage then that.

The video in the WMUR link shows the bottom of the pole missing, and all those damaged splice cases. It would take a while to go through and verify what was still working/passing a signal vs. damaged/dark. Then you have resplice all that fiber after removing & replacing the damaged stuff. That takes a long time, and those construction guys in the bucket trucks probably made bank that day.

But.... they can't touch a thing until the utility company renders the work area safe by either cutting off power (which they wouldn't do just to let a telco do work), or cutting power and replacing the damaged poles. After the power is rendered safe an operational, the companies that lease space on the poles can go in to do their work.

That's why outages can take a long time to resolve.

Two things of note:

  1. Browsing my map I can see that Manchester is getting some RPD node replacements/upgrades. That'll make things faster than the existing analog node architecture.

  2. The last paragraph of the second article quoted a dummy. A car accident wiping out poles and cables is the definition of "unplanned", and as a customer you don't have the right to no anything other than what they tell you. If you want that info, try and join their board.

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