boldolive t1_j2wunw7 wrote on January 4, 2023 at 2:41 PM

Reply to comment by northstar42 in What bank do you recommend? Wife and I are moving and have a flexible area we can move to by wetmoose913

I agree — avoid TD Bank. Several years ago they lost a class-action lawsuit because they were rearranging the chronology of customers’ checks to cause overdraft fees. I was a victim of that fraud and received a small settlement. I switched banks to Savings Bank of Walpole and really like their ethics and their personal touch. Whenever I need something, I can call and talk to an actual human being.

IntelligentMeal40 t1_j2wvjwe wrote on January 4, 2023 at 2:48 PM

I use them for an estate account, the thing has like $30,000 in it, and it just sits there in a non-interest-bearing account because when I opened it I didn’t know how much money the estate had and I wasn’t going to pay $25 a month just to have an account there.

There were some glitches setting it up that were problematic but they worked it out, my main complaint with them is that they are such tightwads about giving rolls of quarters.

The estate account is in my name even though it’s for an estate. I never roll up and just ask them for quarters, but if I am depositing a check, and I have $20 cash and need two rolls of quarters they are totally willing to give it to me if it’s my account but not so much if it’s an account that I control which makes no sense to me. So far they’ve given me the quarters when I needed them, but really guys? You’re using my dead relative $30,000 and you’re gonna hassle me about exchanging a $20 bill for two rolls of quarters?

vexingsilence t1_j2x3jju wrote on January 4, 2023 at 3:43 PM

I used to use them and got several of those payouts for them getting caught doing illegal things. Finally switched when they had an "update" that shutdown both their web site and their mobile app for multiple days. Awful experience. Never chose to be their customer either, they ended up with my accounts that originated all the way back with Shawmut and jumped through at least a dozen banks before dying at TD.