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GregorVDub t1_irhdmet wrote

Cause there's probably ten other people they have to tell the same thing. They have plenty of work to do why waste time to call twenty people back every week.

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[deleted] t1_irhj8d2 wrote

if they were treated the way they treat others they would be bothered by it as well. everyone has other things to do, it's just the appropriate thing to do, especially if you own a business, to communicate with your customers. when they call their bank do they expect to talk to someone? after all the bank has other customers, why talk to the little guy?

why do you think half of the reviews you see online are either "he was prompt and communicated well" or "he wasnt responsive and i couldnt get a hold of him". it matters if you are running a business. if you dont want people calling you dont set up a business where people call you to hire you.

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GregorVDub t1_iri5ktf wrote

I don't disagree with you. I'm telling you as someone in the trades, this is how it is right now.

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