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[deleted] t1_irbi5vs wrote

Then why don't people just pick up the phone or call back and say "sorry we aren't taking small jobs right now ". Or, "we will take small job but we'd have to charge you x more, up to you". Or if you have a website say simply "we only do mid-large scale projects".

Point is I'm not saying anyone owes it to work with me on fixing something. It's common decency just to spend 2 minutes to say "we aren't taking clients right now".

Its just treating people like shit for no reason other than you think no one understands and you can get away with it.

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Kyle_Smiles t1_irbkecp wrote

Spoken from a place of regulatory scheduled hours and normal work weeks. I've worked both and the reality is that sometimes jobs go long things happen and again the little guy isn't financially viable. I always give a number to people even for small jobs and you know the reaction I get? Customers throw a fit over the number which reeks of entitlement to me, but that's the number we can do the job for without losing money. On the side of communication, a lot of times it's a mom and pop shop working insane hours who can't afford to hire an office worker to take calls and emails. All of that said, this isn't true for every company out there and being in trades I 100% agree that there are definitely scum bags. But the majority are just hard working small operations, lower your expectations we aren't amazon.

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[deleted] t1_irbl4c8 wrote

I think that's what a lot of you in the trade business need to do, and I say it in these threads all the time, is raise your prices. The price of your labor is what people are willing to pay for it. Everything is going up, so naturally your prices should be going up.

Eventually either people will pay those prices or more skilled workers will come to the area because the pay is so well and it will all even itself out over time.

The problem is now I think many of you are under charging and working your ass off and should be charging more. That's burning you all out and creating issues.

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GregorVDub t1_irhdmet wrote

Cause there's probably ten other people they have to tell the same thing. They have plenty of work to do why waste time to call twenty people back every week.

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[deleted] t1_irhj8d2 wrote

if they were treated the way they treat others they would be bothered by it as well. everyone has other things to do, it's just the appropriate thing to do, especially if you own a business, to communicate with your customers. when they call their bank do they expect to talk to someone? after all the bank has other customers, why talk to the little guy?

why do you think half of the reviews you see online are either "he was prompt and communicated well" or "he wasnt responsive and i couldnt get a hold of him". it matters if you are running a business. if you dont want people calling you dont set up a business where people call you to hire you.

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GregorVDub t1_iri5ktf wrote

I don't disagree with you. I'm telling you as someone in the trades, this is how it is right now.

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