We also just cannot hire people especially the last 2 years. A lot of our pharmacies are hiring rn, and we can't find people and there tends to be high staff turnover, granted at 16 dollars an hour, the salary is not super enticing, when many places start higher.

If you know how CVS works, for our techs, we are supposed to follow a "WeCare model", where techs spend time ringing as well as filling, instead of doing one or the other their entire shift, usually the longer you've worked with the company, the more time you spend filling prescriptions, with new techs ringing all day.

Pharmacies that follow that "wecare model" tend to have lower turnover, because trust me our pharmacies don't slow down, and it's not fun to ring all day.

You could report it to the boards of pharmacy but doubtful they would do anything.