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not-my-fault-alt t1_j21f3qa wrote

Reply to comment by dennydelirium in Pharmacist from CVS who wants to remind people to please treat our staff kindly this next month and reminder that insurance plans to change soon by [deleted]

First, Adderall is not a narcotic. It is a controlled substance. One of the main things it is prescribed for is adhd. Adhd can cause emotional disregulation when untreated. There has been a national Shortage of Adderall, with little to no information going to patients. Going off these meds cold turkey can cause increased symptoms. People who need these medications to function are being told 'sorry no luck, try back tomorrow ' they are rationing medications so they don't lose their jobs.

All that said, there is no excuse for treating customer service workers poorly for things out of their control.

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beeinabearcostume t1_j21i8a3 wrote

Also most pharmacists won’t tell you who has the medication in stock (my usual person will, which I appreciate greatly but depending on the day someone else will be there), so you basically have to take time off bringing the script from pharmacy to pharmacy hoping somebody has it. No excuse to treat people terribly but if you’ve come to your 6th pharmacy that doesn’t have it in stock and still aren’t being told where you can fill your medication, that’s a pretty frustrating situation.

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Fun_Woodpecker_3405 t1_j22hem5 wrote

With adderall because of the shortage it has changed, I used to never tell people if we had opioids or ADHD meds in stock bc they are the most highly regulated, but bc of the national backorder/shortage, we do tell patients now if we have them in stock at our pharmacy, but not at other CVS locations like other drugs.

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