Submitted by BlaXBla t3_11emvjn in massachusetts
Why customers pay tips based on the percentage of the total bill even though it might not be reflecting the actual service received?
Let's say customers in table A order two lobster pasta- with giant lobster, and a bottle of wine. 150 dollars after tax. two plates of food.
Customers in table B order 10 plates of tapas, tap water. 80 dollars in total after tax.
Now come to the number of tips, usually people pay 20%, so customers of table A pay 30 bucks for tips and customers of table B pay 16 bucks. Apparently, table B receives more service, but since the total bill is less, the number of tips is less. Isn't this not fair for both the customer and the server?
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Thoughts?
SparkDBowles t1_jaeypoh wrote
Welcome to why servers should be paid a living wage accounted for in the cost of the meal.