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Ilanaspax t1_j07g1g8 wrote

Reply to comment by the_running_stache in Check your credit card receipts for altered tips by Morrigan-27

I don’t understand why customers think the barista is responsible for setting up the register or is pressuring you to tip? They have to show you the tip screen in order for you to approve the purchase. If I’m getting something small but still want to tip I just hit other and put in the amount I want to tip or don’t tip anything. I’ve never gotten attitude for this.

Honestly sounds like some of you are projecting a lot onto the barista just for doing their job - no one is expecting you to tip on a muffin they’re just trying to complete the purchase on the register.

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HElGHTS t1_j08gn03 wrote

The comment you replied to is complaining about whoever implemented the system configuration, not the barista. It literally says "systems are notorious" which probably means a combination of the owner and the system designer pushing bad defaults.

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Ilanaspax t1_j09mqa1 wrote

Did you miss this part?:

Of course, I go with Other and might leave a dollar tip or not even that. But their audacity to even ask for such tips and guilt you into thinking that you owe them for grabbing a muffin from under the counter is just appalling.

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HElGHTS t1_j0a4t1z wrote

I believe that the pronoun "their" in the sentence you just quoted refers to the person who configured the system, not the barista. The barista isn't asking for a tip. Whoever configured the system is asking the customer to tip the barista.

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Ilanaspax t1_j0cit3o wrote

One more time for the slow learners desperate to explain a comment they didn’t even write:

and guilt you into thinking that you owe them for grabbing a muffin from under the counter is just appalling.

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HElGHTS t1_j0czk1p wrote

The problem here is the damn pronouns. Let me clarify by removing the pronouns:

The person who configured the system/register is guilting the customer into thinking that the customer owes the barista for grabbing a muffin.

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Ilanaspax t1_j0da30d wrote

Even if that is the case (it isn’t because the tips wouldn’t be going to the owner or whoever set up the system so idk why they would care) in either situation no one is “guilting” the customer - the cashier is just trying to complete the purchase and ring you up. 90% of the time I make a small purchase the barista seems embarrassed to have to swivel a tip screen for a small hot coffee because they also know it’s ridiculous to expect a tip but it’s required to close out the purchase.

If you’re buying something more complicated like multiple lattes or made to order food yes they probably expect a tip because you should be tipping atleast a buck or two in that scenario. It’s 100% projection that the barista/business is guilting you into tipping - if you feel guilty that’s on you.

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HElGHTS t1_j0dd75h wrote

Seems equivalent to the mindset that when people are made upset by someone with malicious intent, it's on the recipient, who should just not feel upset. In situations that warrant it, we call this victim blaming. Obviously in this analogous situation "victim" is not an appropriate word for the customer whatsoever, but the overall blame follows the same directionality.

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Ilanaspax t1_j0e246z wrote

You’re being victimized by the tip screen? Good lord.

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