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PrincipleOfMoments t1_jef52dd wrote

To be clear, yes, the towing company is required to release the vehicle upon request of the owner in such circumstances, BUT the law allows the towing company to charge a decoupling fee, meaning a fee to unhook your vehicle.

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imaluckyduckie t1_jeg05m9 wrote

Jersey City has an ordinance limiting the decoupling fee to $25 (vehicles up to 10,000 lbs). The OP should absolutely report them to the city.

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