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karliejai t1_j8gpjlm wrote

Reply to comment by objectimpermanence in Uber: NJ to NYC by [deleted]

back to the same point. drivers that lives in NJ with NYC TLC plates, they got it so they can work in NEW YORK CITY... not so they can drive back and forth NJ/NY all day. once again, this TLC restriction is a NYC problem and Uber really doesnt care if a driver cancel on u after he found out ur traveling cross state because he doesnt feel like wasting his time. blame this on NYC needing a TLC to work in their area.

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objectimpermanence t1_j8gqoyh wrote

> Uber really doesnt care if a driver cancel on u

That’s very short-sighted. Uber should care if they care about customer retention.

This stuff leaves a bad impression on passengers and makes them less likely to use the app in the future. No well-run business would turn away paying customers like that.

My company pays for car rides when I have to commute early in the morning or late at night. So even though I don’t care about the price, I definitely use Uber less than I would if I were 100% sure they would send me a TLC driver when I request a ride from JC to NYC. I’m sure I’m not the only person in this situation.

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karliejai t1_j8guhwk wrote

I dont even consider this an uber problem that they need to address, so idk. One day when all states need TLC or no one needs one. *solved*

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