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johntheplumb3r t1_j6ojr4d wrote

Have her call Apple support they will ask of her proof of purchase and unlock her iCloud then. Until she can show Apple she is the oo and has proof of purchase you have an unusable phone

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drewbot25 t1_j6ok92s wrote

there's no hard reset option without being able to login to it?

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nrron t1_j6oqms2 wrote

That would defeat the purpose of iCloud lock

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drewbot25 t1_j6p0o87 wrote

I mean I get it...I just thought there might be a workaround for this kind of thing cause I imagine it happens more often than you'd think.

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nrron t1_j6p1u9w wrote

You say you get it and then promptly demonstrate that you don’t

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