I just got a new 14 Pro a few days ago. The first couple days were fine. I'm normally connected to wifi when at home and then obviously the phone should switch to mobile data when not on wifi. Today I got in my car and drove away. The phone showed that I was connected to the mobile LTE network but I could not connect to any apps or any websites in the browser. After rebooting the phone everything connected again. It's weird that it only happens once in a while. But I did some online searching and it seems that many people have had this problem dating back to iOS 12. Has anyone ever figured out a solution?

Comments

You must log in or register to comment.

tman2damax11 t1_j5lkgmu wrote on January 23, 2023 at 9:33 PM

Did you update to the latest iOS version? The biggest issues with new devices at launch in my experience are always with cellular acting strange and that tends to get fixed with the newer updates.

ansky201 OP t1_j5ll7kg wrote on January 23, 2023 at 9:38 PM

I'm on iOS 16.2 which is what came preinstalled on the phone.

tman2damax11 t1_j5lm9dj wrote on January 23, 2023 at 9:44 PM

try 16.3, just dropped today, and see if there's still an issue. Otherwise I'd look into getting it exchanged, could be some hardware fluke.

mw_yyc t1_j5yu0km wrote on January 26, 2023 at 2:51 PM

Similar issue on iPhone 14 Pro Max and didn't get fixed with 16.3 update - Genius Bar noted it's because I have a VPN installed (which I don't believe) - at least I feel a bit of comfort that I'm not the only one experiencing this!

Their other recommendation was to reset all network settings - will see if that makes a difference

ansky201 OP t1_j5yzil1 wrote on January 26, 2023 at 3:29 PM

How often do you have this problem? So far it only happened to me on 1 day (twice on the same day). I went into the Cellular settings and turned off Wifi Assist. Not sure if that made a difference or maybe it's just a coincidence, but I have not had the problem since changing that setting. I would also note that my provider is Verizon. Not sure if this is a carrier specific issue.

mw_yyc t1_j5zycic wrote on January 26, 2023 at 7:07 PM

I'm in Canada, so different provider, and recently switched carriers - so it happened before and after. Also on 16.2 and 16.3 - so no clear pattern. I still have WiFi assist on currently.