[deleted] t1_j6k8ezb wrote on January 30, 2023 at 10:33 PM

Reply to comment by yiannisred in What is wrong with my friends iPhone 11 Pro? It’s up to date on software. by pookstaar

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pookstaar OP t1_j6kt286 wrote on January 31, 2023 at 12:57 AM

Most people know to go ahead a restart.. I wouldn’t have come here if we hadn’t tried that already.

positive_bias t1_j6kw7pb wrote on January 31, 2023 at 1:20 AM

Try doing a forced/hard reset, not a software initiated one.

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

bigrobcx t1_j6m9d18 wrote on January 31, 2023 at 9:26 AM

You’d be surprised. Working in IT professionally, if I got a dollar for every time I’ve asked someone “Have you restarted it to check if that solves your problem?”and got told “no” I’d be very wealthy now.

People often panic when tech isn’t working and immediately reach for the phone to call support before trying simple fixes first like checking enough storage is available or restarting the device. Some folk don’t even check if mains powered devices are plugged in and switched on.