UPS has been an absolute travesty lately. I had a physical Apple Credit card replacement delivered By UPS.

The card was improperly delivered to a business in the wrong address in an adjacent city to mine. Even noted on the tracking info (that’s how I found out).

I immediately filled out an undelivered package claim to UPS. Within 3 minutes, I get a “package lost” report back from UPS. UPS completed their investigation in 3 MINUTES!!

Well, I decided to drive to the business address listed on the tracking info. A label sticker from my small envelope had stuck to one of the other large packages that had been delivered to this business. The business gave me my package after I showed them my drivers license. All was well.

But the fact that the UPS driver could actually scan the item (and they did, since this address was noted on tracking), and not receive some type of alarm, is astonishing.

UPS is absolute garbage in my opinion