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Kinetic_Strike t1_j1pwrou wrote

Where and when did you get the 11 Pro from? Apple stopped selling them new with the release of the 12 Pro’s, over two years ago, and their refurbs come with a brand new battery. If you bought a used phone how would that be Apple’s responsibility? Alternately it was a brand new 11 Pro, and it could be over three years old. Batteries are consumables. Get it replaced if it needs to be.

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Claymore6 OP t1_j1qdmsw wrote

How are you even assuming where I got my phone from… Of course I bought it new, from a phone seller, two years ago. They were clearing their stock of 11 pros.

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Kinetic_Strike t1_j1s3ba9 wrote

I'm assuming because it's an older phone. Apple's manufacturer warranty covers the battery if it hits 80% within a year or during AC+ coverage. If you bought it elsewhere, two years ago...yeah, golly, Apple is so unfair.

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Quin1617 t1_j1qhd72 wrote

But Apples warranty only lasts one year. Are you in the EU by any chance?

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turbo_dude t1_j1qkufh wrote

Warranties are from when you bought it not from when the phone was launched

Come on people! 🤣

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Quin1617 t1_j1qnv32 wrote

You said you bought it 2 years ago, Apples warranty only lasts for one year.

Again, unless you’re in the EU.

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danyaylol t1_j1rrkok wrote

Apple warranty starts the day the phone is first activated.

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Mustardnaut t1_j1rt87s wrote

But he bought 2 years ago. The warranty started ( assuming he didn’t leave the phone in the box for a whole year) 2 years ago and ended 1 year ago.

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danyaylol t1_j1s6t6k wrote

But if OP is saying warranty ended only this month, so the only explanation is that they left it in the box for a year/didn’t activate it. Either that or they’re lying/confused.

Even in the EU, apple limited warranty is 1 year. This is different to consumer laws in the EU which are separate rights to the limited warranty and doesn’t show up in settings as your warranty length. Consumer rights last longer than a year.

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Quin1617 t1_j1tby4z wrote

Doesn’t change the fact that it only lasts a year, except for those in Europe.

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Claymore6 OP t1_j1ryg2c wrote

Yes in EU, everything has at least 2 years warranty, for consumers.

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20SprintGuy02 t1_j1s3g2d wrote

I have an iPhone 11 that was brand new as of March. It still has Apple’s 1 year warranty. Got it from my carrier.

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Kinetic_Strike t1_j1s3tux wrote

Apple was still selling the iPhone 11 new then. They discontinue the Pro's as soon as the next one comes along though.

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