i think you should be able to get a battery replacement at apple, at your local phone repair shop or you could do it yourself

Yeah this is exactly why I wouldn’t trust 3rd party refurbished devices.

They really cheaped out on that battery. Set an appointment with the Apple Store and see what they can do.

Amazon does not actually refurbish anything (just minimal checks to see if it powers up) and then call it renewed, and if it is a third-party seller, as often as not, it is just a repackaged used phone. Last I checked Apple will also not replace a third-party battery - look up the warranty terms online. Personally, I would just return the device for a refund. At least pre-owned from Best Buy has actually been checked out. Amazon "refurbished" is no better than eBay but people think otherwise due to the name. You have no idea what other problems the device may have and you have already been scammed on the battery front. Don't perpetuate it (and help scammers stay in business) by keeping something that is anything but a deal.

Apparently I can't do it myself because the original battery identification chip is likely lost. Videos showing battery replacement show the two tabs from the battery being cut and re-welded to the old chip flex circuit.

You can do it yourself with a known good battery. The only downside is that settings will say that the battery is not genuine, but otherwise it will work.

What does Apple have to do with this? Return it to Amazon.

>What does Apple have to do with this? Return it to Amazon.

What problem was described in the original posting? dumbass