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nitroben2 t1_j1eegrd wrote

Only apple fans and tech enthusiasts would know that. The average consumer still often thinks 'a phone is a phone' and is unaware of the anti tamper measures some companies like apple use to make 3rd party repairs more difficult.

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mgc418 t1_j1es3uj wrote

5 minutes on Google would have made him aware of all of this. This is a known thing and has been talked about extensively. It amazes me that in this day and age where information is abundant and instant people can’t take 5 minutes to do a minor amount of research. Had he done so he could have asked questions ahead of time or just gone to Apple. This is such an avoidable issue.

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nitroben2 t1_j1ew244 wrote

A person making that search would still need to know that there is something that needs to be searched in order to take that 5 minutes and make the search. What exactly do you think they should have put in the search bar?

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mgc418 t1_j1f7eab wrote

A simple “iPhone aftermarket battery” brings up tons of relevant results. So does “iphone 3rd party battery replacement”. Don’t need to be a rocket scientist to figure out what to put in the search engine.

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nitroben2 t1_j1foiy3 wrote

Those would bring up lots of good info but i would question whether "aftermarket" or "3rd party" are terms most people would know to check for. How would someone unfamiliar with right-to-repair/genuine-replacement issues know to search for those? Further, why would a non-certified repair shop bring up that they're using anything other than certified parts unless asked?

Out of curiosity I just now tried searching "replacement iphone battery" and saw no references in the blurbs next to the first page of links about loss of functionality/features, but lots of 3rd parties quickly mention how their replacement does have higher capacity than three original battery did. I wouldn't be surprised if that was the extent of most consumers search process.

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mgc418 t1_j1g8k6f wrote

>replacement iphone battery

doing this exact search brings up info about doing it yourself. this is not what OP was looking for. so at that point anyone would search a different term. if you (not exactly you but "you") are the type to search one term, not find what you were looking for and say oh well, then you should just step away from the internet and crawl back under your rock. but also going to the ifixit page that comes up from this search has info right at the beginning of the instructions talking about his exact complaint. so again, a few minutes with google and the info can be had. let's also not forget he came to this forum to complain. something most people do not know to do. but he did it. and had he spent some time with reddit's search function, he probably could have gotten the info right from this sub.

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nitroben2 t1_j1guqta wrote

Search results are different for different people. On my try i got the obvious link to apple, some diy stuff, and mail in third parties. I also could have searched "phone repair" in maps and just looked up local shops. My point being, there's lots of ways to search for a battery replacement without turning up warnings about the perils of non-genuine parts.

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mgc418 t1_j1hxyw7 wrote

Then due diligence is not being done and you get what you get. I can’t feel sorry for people that don’t do that then complain. Because they are lots of ways to search and come up with the correct information. (Forest Gump voice) That’s all i have to say on that.

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