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system_error_0000 t1_j147d42 wrote

Ouch. I hope you have applecare+

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Ok_WeedWorker8802 OP t1_j14yx7v wrote

When I bought it there wasn’t a plan in my country and I forgot so no.. no apple care and the iPhone 3 month old 🤦‍♂️🤦‍♂️

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K80L80Bug t1_j154xu4 wrote

You may be able to do a chat/call with apple support in your country to have them add the apple care. When you do it online/over the phone they just run diagnostics to verify internally everything else is working. In the US, you have 1 year from the date of purchase to add apple care, also i think you have 60, maybe 90 days to do it yourself in setting > general > about. However they may ask is there physical damage to the exterior, so you may need to lie about that…

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bigmadsmolyeet t1_j15k9wj wrote

(US) After 60 days you need to take it in person. The option to buy in the os is gone after 60. If that doesn’t work, If it’s just the back glass I’d just take it to a repair shop personally. You would save some money vs OOW with Apple

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K80L80Bug t1_j15mc0d wrote

Right, and they can still contact apple support via chat or call to add apple care if they are within 1 year in the US. In this case the phone must be functional and connect to either a WiFi network or a cellular plan so they (apple) can run basic diagnostics. This is an option as there are not apple stores in a handful of US states and territories. My best guess is that they do ask the consumer if there is physical damage & it’s up to the consumer to either be truthful or lie. Im sure lying somehow breaks the TOC for applecare+ if apple were to find out.

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danyaylol t1_j1968ex wrote

Yes, but they need to physically inspect it in a store after 60 days. Not a OTA diagnosis. An actual physical inspection to check for any damage.

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Itchy-Future-57 t1_j16ylpp wrote

I tried asking them once, and they acted like they didn’t know what I was talking about. They said it’s only within the 60 days.

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danyaylol t1_j1963y5 wrote

Go to an Apple Store and tell them to inspect it. You’ll have to repair the back or anything else that’s damaged for the full price, and then they’ll let you add apple care.

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