Hello everyone, broke my 14 pro. Instantly had apple care+. Can someone guide me?Coeruleus_ t1_iybae72 wrote
Lol the exact same thing just happened to me on Friday. I dropped it and back glass shattered just like that.
I had apple care +. I went onto Apple support app and picked my problem. They gave me the option of going to Apple Store for glass replacement for $29 or getting a whole new phone for $99. I picked new phone. They immediately shipped it and I got the new replacement on Monday morning.
I can’t recommend paying for Apple Care enough. It’s so damn good
I went with replacement option for more money because the last time I broke my screen and took it to Apple store , it took over 2 hours to replace and I didn’t like the job they did. You could tell it was replaced and wasn’t very water tight ( I could see bubbles sometimes if screen got wet). I’d rather just have the new phone
P3nguLGOG t1_iybbraa wrote
Did you get to keep the broken one too?
Coeruleus_ t1_iybc4a7 wrote
Ha no…. They put a hold on your credit card for the full price of the new phone. They give you 10 days to return the broken one. Once they get it they release the charge. If they don’t get it back they charge you for the full price of the new phone
P3nguLGOG t1_iybcgio wrote
Damn, what if you don’t have the credit limit for that? I guess you’d have to mail it in or drop it off before they ship the replacement?
Coeruleus_ t1_iybdlcn wrote
I don’t know maybe I’m wrong. I thought they said they were going to put a hold on my card, but I’m looking at my credit card app now and I don’t see it. I only see the $99 dollar charge for using the replacement service. But I know if you don’t return it in 10 days they charge you the full price.
I don’t think what you said would work anyway. They send the replacement in a special looking box with a convenient peel away return label and tape, and all kinds of barcodes. I think you really need that box/labels for the process to work out. They also shipped it like 2 hours after I put the request in and it got here in 3 days.
jimshaderzc001 t1_iybit31 wrote
They do put a hold for the full value of your phone but it goes away after you mail it back
[deleted] OP t1_iybaptl wrote
I wish it’s the same process in Europe
OkSwim6678 t1_iybbtny wrote
Its the same process worldwide bruh
Coeruleus_ t1_iybe74v wrote
Lol ya I can’t imagine it’s too much different…
1moderngoddess7 t1_iycefx9 wrote
Far as I know some countries don’t even have applecare. For example Romania🤷🏻♀️ you’d have to change your country to another one, but then sending it to an apple store is going to be hard(considering there is no apple store in the country, like at all). Going to an IStyle, the romanian version of your local applestore(just a reseller, but they do everything an apple store would), is a hit or miss. It is a little different I guess, depending where OP is from🧍🏼
Desperate_Drive8891 t1_iycp58d wrote
Well there is no AppleCare in Czech Republic for example. So it is definitely not the same process.
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