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ewydigital t1_ixpjppg wrote

Did you try restarting the phone?

Just googled the different options quickly for you:

Easiest option would be to press one of the volume buttons + on/off, and wait for 30 seconds.

If that doesn’t work, there is a forced restart: quickly press and release „volume up“, do the same with „volume down“, then press the on/off switch and keep it pressed until the Apple logo appears.

Good luck!

3

nitroben2 t1_ixqv67p wrote

Sorry it didn't work in this case, but this comment needs to be higher! The key combo is so unintuitive that you need to learn it so you can use it when needed. No way I would have figured the reboot sequence on my own.

4